BlackBerry, upgraded, aims to suit every user

Oct 14th, 2009

The Storm was supposed to be the smartphone that would keep Verizon Wireless customers from deserting to Apple’s iPhone, which runs on AT&T’s network. Research In Motion, the company that created the BlackBerry phones that business users find so addictive, gave Verizon exclusive rights to sell its first touch-screen phone in order to reach the vast consumer market, reports The New York Times. But the Storm failed to live up to its name. About a million devices were sold, so it was not a flop. But many customers and some reviewers found it buggy and hard to use. Meanwhile, the iPhone’s allure grew with new versions and a rapidly growing catalog of applications. This week, Verizon and R.I.M. are trying again with a Storm do-over, the Storm 2. Among its many improvements, the new phone gives the user the sensation of pushing a physical button when pressing a number on the glass touch screen.

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