SSRPM allows district employees to securely and efficiently reset their own passwords.
SEATTLE, Washington – June 4, 2014 — Tools4ever, a global leader in identity and access management solutions, announces that the Regina Catholic School District has implemented Self Service Password Reset Management (SSRPM). Regina Catholic School District is a K-12 education association located in Regina, Saskatchewan, Canada, serving more than 10,000 students and 900 staff members. The district implemented SSRPM to allow teachers and staff to quickly reset their own passwords without having to contact the IT department.
Prior to implementing SSRPM, each September the district’s IT department had to handle between the 400 and 700 password reset requests, each of which had to be handled one at a time. “While we would be resetting one password, we would have 15 more people calling in for password resets,” said Thomas Fennell, system infrastructure analyst at Regina Catholic School District.
SSRPM now allows teachers and other employees at the district to reset their own passwords without having to contact the IT department at all. They simply register with the solution — which consists of providing answers to security questions of their choice — then when they need to reset their password they correctly answer their security questions and are able to reset their password on their own.
“SSRPM has been a huge time saver for us,” said Fennell. “It has cut our password reset calls by more than 75 percent.”
Tools4ever provides a complete line of identity and access management systems, such as user provisioning, role-based access control, password management, single sign-on and access management.
For more information about SSRPM, visit: http://www.tools4ever.com/software/self-service-reset-password-management/
Read the complete case study at: http://www.tools4ever.com/industries/education/references/Regina/
About Regina Catholic School District
Regina Catholic Schools emphasize faith development, student learning, leadership skills, community service projects, as well as academic success, The District currently serves more than 10,500 students, making it the fifth largest school district in the province, serving students in 29 schools, including 24 elementary schools, which include four French Immersion schools and one Special Education school for medically fragile students. The district has four high schools, which include two French Immersion high schools, and one trades-focused school; also there is one Kindergarten to grade 12 alternative school, the only one of its kind in Regina.
Tools4ever is the undisputed identity and access management market leader, with more than five million user accounts managed on a daily basis. Tools4ever supplies a variety of software products and integrated consultancy services involving identity management, such as user provisioning, role-based access control (RBAC), password management, single sign-on (SSO) and access management. For more information, visit www.tools4ever.com.