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'Smart mob' technology spurs student activism
School leaders have a new tech phenomenon to contend with

 

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Mobilized through technology, protesters in Jena, La., marched to the town's high school on Sept. 20.

When tens of thousands of protesters converged on tiny Jena, La., on Sept. 20, they also ushered in a major milestone in technology-spawned activism.

Spurred online to real-life action by a popular hip-hop artist and black music bloggers, the Jena Six protesters gathered without a set time, leader, or program.

They also became the first highly visible "smart mob" formed by black youth, primarily college and university students.

Coined in 2001 by futurist Howard Rheingold, the term "smart mob" refers to a group demonstration or collective action fueled by information and communication technologies.

Like Seattle's anti-world-trade activists or the more frivolous Tokyo "thumb tribes" that swarm shopping malls and subways at a moment's notice, smart mobs use text messaging, blogs, cell phones, and wireless computing to mobilize thousands of people in just minutes.

Miniature versions of the smart-mob phenomenon are creeping into middle and high schools, as cell phones become more commonplace (or at least more visible) on campus.

Students are text messaging each other about everything from parties to protests, spreading rumors along the way--often from campus to campus.

The situation is especially acute during lockdowns and other emergencies, when teens' frantic and often ill-informed texts and calls trigger a barrage of parent phone calls and a mad rush to the school to make sure students are safe.

Following the Virginia Tech tragedy last April, for example, principals nationwide spent days chasing down rumors about copycat threats that flew from student to student and school to school in record time, thanks to mobile technologies.

Once contained to a single campus, or a handful of students, these rumors now spread virally, quickly contaminating an entire community, often with inaccurate information.

School leaders are fighting back with communication blitzes of their own, using web-enabled mass notification systems that can reach parents by landline telephone, cell phone, text message, eMail, or pager.

A handful of school leaders are also using blogs and podcasts, combined with RSS feeds for distribution, to feed their own viral information campaigns.

Such proactive measures are still rare, however, even though blogs and podcasts typically take less time to produce than most electronic newsletters.

When it comes to informing parents and the public, it seems that the "CAVEs" (Citizens Against Virtually Everything) and students have the upper hand, probably because they have more time and high-tech skills.

As Rheingold points out on his web site, smart mobs can be used for the greater good or to wreak havoc. The same tools that fuel the overthrow of tyrannical governments and pro-democracy demonstrations can also incite acts of terror.

Many experts see the advent of citizen, or "we," journalism as more positive than negative, however.

"There are signs that after more than a decade of political insignificance, the democratic potential of the internet is being realized by more people every day," writes Rheingold.

 
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