Unified Communications

Today’s school leaders and IT administrators rarely, if ever, spend the bulk of their time working in an office. Instead, they’re frequently out roaming the hallways or patrolling classrooms, responsible for a wide range of mission-critical tasks—from keeping students safe to making sure their networks are running smoothly. The nature of the job requires today’s school leaders to be accessible instantly across multiple communications channels—such as eMail, voice mail, video, instant messaging, and fax—throughout the day.

Enter “unified communications,” the one-stop solution for a simpler communications experience, letting you access all kinds of messages from wherever you are. Unified communications technologies integrate all the various communications systems you use each day and help them work together, in real time. Educators are finding the use of these technologies can dramatically reduce the time and energy it takes to keep in touch with staff and stakeholders--and many schools are implementing unified communications as part of their larger efforts to bolster communications both internally and with students, parents, and the outside community.

With the generous support of AVST, a maker of unified communications solutions,we've assembled this collection of stories from the eSchool News archives and other resources to help you leverage technology's potential for communications management. We hope you'll find these resources helpful as you seek to enhance productivity and take the stress out of communicating in your own institutions.--The Editors

eSchool News Articles

  • eMail overload spurs new sorting tools
    Tue, Dec 04, 2007 Primary Topic Channel: email
    Reflecting a trend that could greatly aid overwhelmed educators and administrators, a handful of new technology companies are springing up to deal with the problem of eMail overload, which is now often considered a much bigger workplace problem than traditional eMail spam. [ Read More ]

  • Special Report: Converged Wireless
    Tue, Jun 05, 2007 Primary Topic Channel: Wireless Technology
    Two technology trends that have been taking place separately in K-12 and higher-education institutions across the country are now beginning to come together: (1) the proliferation of wireless networks, and (2) the convergence of voice, video, and data on a single network infrastructure. [ Read More ]

  • Concerns put campus VoIP deployment on hold
    Thu, Apr 26, 2007 Primary Topic Channel: Telephony
    More than three-fourths of college administrators who took part in a recent survey said they feel better about the idea of voice over internet protocol (VoIP) service today than they did three years ago. But security and cost are still significant hurdles to the more widespread deployment of VoIP service in college campuses across the United States and Canada, the survey suggests. [ Read More ]

  • Parents today require new forms of outreach
    Mon, Dec 18, 2006 Primary Topic Channel: Communication
    As you fine-tune your school communications program, you might want to rethink your use of print and cable TV and focus more on eMail. Two recent studies once again show a growing preference for eMail and internet-based communications among nearly all demographic groups. [ Read More ]

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Additional Resources

Implementing Unified Communications, from Processor.com
http://www.processor.com/editorial/article.asp?article=articles/P2949/22p49/22p49.asp&guid

Unified Communications Magazine
http://www.tmcnet.com/unified-communications/Default.aspx