The school field in recent weeks has been receiving diametrically opposite messages about the Schools and Libraries Corporation (SLC), the agency created by the Federal Communications Commission (FCC) to handle eRate discount applications.

The agency announced on April 8 that it was doubling its client service staff in an effort to handle the deluge of eRate inquiries pouring in by phone, fax, and eMail. (Schools and libraries must submit their plans to the SLC as a prelude to receiving funding to offset the costs of connecting to the internet.)

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