When CEO Ira Fishman resigned from the Schools and Libraries Corp. (SLC) Aug. 28, he left Kate Moore, the corporation's chief operating officer, in charge of administering the eRate. Now, for the first time, Moore reveals the changes planned for the next round of the program.

As chief operating officer, Moore was responsible for overseeing the SLC's contractors in areas such as systems development (i.e., creation of the web site, data processing, and database administration), program integrity assurance, and support services. She also managed the internal controls audit and helped develop program policies along with


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