A voice-mail system that would instantly and effortlessly guide an after-hours caller to the voice-mail box of the appropriate staff member would be a boon to your schools' image in the community. Until now, that level of sophistication has been out of reach for most schools. But that soon could change.

Recent advances are promising to make speech-recognition technology a near-term solution for the school field, especially for specialized applications such as voice-driven directory assistance and information retrieval systems.

"There has been a striking improvement in the accuracy and ease of use of voice-recognition systems just in the last few years,"


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