The "high-service" media center is one in which the media specialist is skillfully juggling the internet, networks, cable TV, site-based management, and regular contact with the principal, along with traditional roles of research and recreational reading. It's also one where there are lots of connections, both human and wired ones.

Karen Oberstein, as media specialist at West Miami Middle School, last year leveraged a cadre of students to support the technology—not just in the media center, but also throughout the school. Her secret weapon in addressing all these areas was to leverage students' ability into help throughout

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