By the time the third faculty member left my office, I was ready to crawl into a hole. Grades had been mailed the night before, and teachers who were checking grades on the computer began to report discrepancies between the grades they submitted and the grades that were now in the system.

My response was immediate panic. Had a student hacked our network? Had a faculty member allowed a student to see his password? Would I have to tell the entire faculty that all grades and comments needed to be re-submitted? How do you explain to all those


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