School superintendents are not trained as computer experts, yet they are required to make decisions on the purchase of six- or seven-figure computer systems and related technologies. The authors suggest that by focusing on two key questions, superintendents can at least stay on top of their needs and try to make sense of the jargon coming out of the fast-paced technology world:

1. How will the technology be used? A related question is, What information and resources do I want to get to teachers, administrators, students, and parents over the network? Decisions about the scope and power of technology will flow from choosing whether your system should incorporate an online network of all stakeholders, or whether it is for a more limited purpose—such as giving students access to the web online.

2. How will content be transported to the desktop? Will information go directly to each desktop computer, or will it be stored on a central server? Answering this question again will point superintendents in the proper direction for system purchases, as different types of equipment have been designed to handle these different activities.