It's easy to be dazzled by the promised capabilities of the new generation of handhelds and cell phones, and selecting just the right system for your school or district can be difficult, especially given the wide and ever-changing array of products on the market.

Some things to consider when buying personal communications products include:

• What's your budget for initial costs and ongoing costs?

Besides start-up costs involved in the initial purchase of equipment, consider ongoing costs such as maintenance and monthly service. Is technical assistance included in the purchase price, or will you be billed extra for

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