Poorly executed implementation of a new computer record-keeping system has left San Francisco Unified School District officials facing a difficult decision: scrap the entire system, which already has cost the district nearly $5 million—or spend $1.7 million more to pay the software provider, PeopleSoft, to bring it up to speed.

Before making the decision, however, district officials plan to spend an additional $400,000 over four months to study the problem further.

"Our consultant told


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