Poorly executed implementation of a new computer record-keeping system has left San Francisco Unified School District officials trying to decide whether to scrap the entire system, which already cost the district nearly $5 million, or spend $1.7 million more to pay the software provider, PeopleSoft, to bring it up to speed.

Before making the decision, however, district officials plan to spend an additional $400,000 for a four-month study of the problem. "Our consultant told us that we didn't...

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