For years, Greenhill School (preK-12, enr. 1,200)—a coeducational private school located in Addison, Texas—had used a traditional voice-mail system, in which the school had a main number and each faculty member had his or her own extension. This system ably served the school's administrative staff, whose phones and voice mail easily were accessible in their offices. However, because the teachers had no phones in their classrooms, they did not benefit from the convenience of voice mail.

Three years ago, Greenhill began a school-wide technology effort intended to enhance the quality of time spent in the classroom. PCs were installed in...

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