Successful programs for training school staff members to use technology are emerging after years of experimentation. Here are three keys to creating a successful program:

1. First, administrators must provide development programs that serve teachers with very different skills, needs, and interests. A fully-rounded training program should include introductory classes for those who need to learn the basics, as well as more advanced classes. It should have in-session training seminars, as well as online courses. It should have short, targeted programs that tackle one subject in a couple of hours (how to create a PowerPoint

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