With PC tracking software, stolen laptop recovered almost instantly

Having ComputracePlus installed on all DeSoto laptops meant there was some recourse for the teacher whose laptop was stolen. She reported it missing to the school’s resource officers, and on Monday, April 22, Absolute Software was notified. After flagging it in the database as stolen, Absolute’s recovery officers checked the call history on the machine and noticed that the computer already had contacted Absolute’s monitoring center over the weekend.

By capturing ANI information, Absolute was able to identify the phone number and corresponding street address of the call location. Michael Crum, a school resource officer for DeSoto High School, visited the residence and spoke with the student’s father, who told him that his son had brought a laptop home but said he’d purchased it for $300. The student has since been expelled and is being prosecuted for felony theft charges.

“From the time the theft report was made to Absolute, to the time the laptop was recovered, was approximately 20 minutes,” Crum said. “ComputracePlus has certainly made my job easier, and I would recommend it to other school districts. I’m even considering installing it on my own laptop.”

Cockrell added, “I genuinely like to think the best of people, but we have to recognize that there are some folks who will walk away with things [like laptops] that don’t belong to them. When a laptop goes missing, we are not just concerned about the hardware and software costs, we are also concerned about the confidential information that is stored on the hard drive, such as grades and records. ComputracePlus really is an ingenious way to boost the security of our confidential information and our expensive machines.”

ComputracePlus costs $49.95 per license per year, with volume discounts available.

Related links:
DeSoto Independent School District

Absolute Software

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