The latest version of MacsDesign Studio's technical support software, Web Help Desk 6.4, integrates Apple's calendar application, iCal, for users of the Mac OS X platform and Mozilla's Calendar application for Windows and Linux users, allowing a school district's entire tech support staff to schedule and view problem work orders and completion dates easily.

Web Help Desk is a browser-based solution that features an intuitive, easy-to-use, graphical tabbed interface. Administrators, technicians, and teachers or other school staff members reporting computer problems need only a web browser to use the application. Remote access from any location is possible by anyone with...

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