Unresolved changes to the eRate program in the middle of the application period have left many applicants frustrated and unsure of how to file their applications for 2004 funding, education leaders have told eSchool News.

With millions of dollars in funding at stake, school district personnel are under enormous pressure to make sure they follow the tangle of rules correctly. This pressure has always existed, but applicants say the problem is worse this year than it's ever been, thanks to numerous reinterpretations of program rules.

Making matters worse, the...

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