If you think your job is tough, try staying in touch with more than 241 schools and 166,000 students.

That's the challenge facing Fairfax County Public Schools in Virginia, the nation's 12th largest school system.

From weather-related school closings and boundary changes to news about test scores or where the basketball teams are playing, parents want to know what's going on in their children's schools.

Last year during the sniper attacks, this need to know--already compelling--became insatiable.

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