After reading your article "New eMail program helps schools 'Keep in Touch'" (January 2004), I thought it would be a disservice to your readers, and the author, if all of the facts weren't presented for a very timely and newsworthy article.

Fairfax County Public Schools (FCPS) used our service for a year and a half, and it was during this time when they realized the enormous growth of their eMail subscriber base. This growth told them something that we already knew--that parents not only want but need alternative means of communication from their schools. An

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