Thank you for the recent article on eRate underutilization ("eRate funds go begging," April 2004). The one factor you left out when explaining this turn of events is the mind-boggling learning curve needed to apply for funds. After performing this function for our library for one funding cycle (I was the third person in one year on which this task was dumped), I told the library board that next year I would pay out of my own pocket rather than go through the process again.

The funny thing is, the process should be fairly simple....

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