IRVINE, Calif., Oct. 23 /PRNewswire-FirstCall/ — Gateway, Inc. today announced a voluntary recall of approximately 35,000 lithium ion batteries containing battery cells manufactured by Sony Energy Devices Corp. Under very rare circumstances, these batteries can overheat and create a potential fire hazard. While Gateway has not identified any failures of this type in Gateway systems using the recalled batteries, the company is cooperating with the U.S. Consumer Product Safety Commission and Sony to act in the interest of customer safety.
Gateway notebook PCs with these batteries began shipping in September 2005. They were primarily sold through Gateway’s Direct and Professional channels, and to a lesser degree in Retail. The affected batteries were offered as the primary or spare battery with the following Gateway notebook PC models: Gateway CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b and MX1020j.
Gateway advises customers to contact the company to determine whether their notebook battery is a part of this recall. Customers can find detailed information and instructions by visiting www.gateway.com/battery. They may also contact Gateway by phone at (800) 292-6813 from 7 a.m. to 10 p.m. Central time, seven days a week.
Gateway will replace affected batteries at no cost to the customer. In the meantime, customers may continue to use their notebook PCs by turning off the system, removing the battery, and powering the system via AC adapter and power cord.
Sony has offered to cover the cost of replacement batteries and certain other related costs. Gateway expects its direct costs will be limited to incidental expenses associated with administering the exchange program. About Gateway
Since its founding in 1985, Irvine, Calif.-based Gateway (NYSE: GTW) has been a technology pioneer, offering award-winning PCs, servers and related products to consumers, businesses, government agencies and schools. Gateway is the third largest PC company in the U.S. and among the top ten worldwide. The company’s value-based eMachines brand is sold exclusively by leading retailers worldwide, while the premium Gateway line is available at major retailers, over the web and phone, and through its direct and indirect sales force. See http://www.gateway.com for more information.