With major new releases of Microsoft's industry-leading Office and Windows software programs scheduled for Nov. 30, school technology leaders face an important decision: Upgrade their software now--or wait?

Upgrading now will allow schools to take advantage of the new benefits offered by the programs, including the promise of greater security and enhanced usability. But upgrading won't be easy; each new release includes significant changes from earlier versions, and schools will have to retrain users and test key programs for compatibility. The early word from school leaders suggests that most are adopting a "wait-and-see" approach....

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