ALISO VIEJO, Calif., February 12, 2007 Quest Software, Inc., (Nasdaq: QSFT), today announced that Manteca Unified School District has successfully implemented Quests Password Manager solution to automate its password management activities and processes. Supporting a widespread Windows-based user community of 1,800 employees across 30 sites, Mantecas IT department was spending a considerable portion of its time resetting forgotten passwords. Forrester Research reports that for many companies, password resets are the most common type of call, often constituting 30% to 50% of all calls."1 Quest Password Manager allowed the school district to increase IT efficiency by immediately resolving 25 percent of its password management issues.
Identity management is one of the most significant challenges facing organizations, encompassing everything from simple user provisioning to complex cross-platform authentication. Quest Password Manager provides an intuitive, powerful, self-service tool that enables users to reset their own forgotten passwords without involving the help desk.
"Password Manager efficiently addresses our help desk issues, without over complicating what we needed," said Sean Colt, director of IT at Manteca Unified School District. "Quests roadmap with Password Manager perfectly matches our direction toward Microsoft Vista. We look forward to continuing our partnership with Quest and expect to achieve full ROI from our Password Manager purchase in less than one year."
Manteca manages the public and secondary education systems of Manteca, Lathrop, French Camp and portions of Stockton, California.
"Our customers tell us managing passwords is one of their most common IT support problems and its becoming even more pervasive," said Jackson Shaw, senior director, Active Directory Solutions, Quest Software. "Our Password Manager solution helps organizations meet the challenge of this problem while increasing security and reducing help desk support costs. Were committed to working with customers, such as Manteca, to support efforts to optimize their IT infrastructure."
For more information on Quest and Password Manager, please visit: www.quest.com.
About Quest Software, Inc.
Quest Software, Inc. delivers innovative products that help organizations get more performance and productivity from their applications, databases and Windows infrastructure. Through a deep expertise in IT operations and a continued focus on what works best, Quest helps more than 50,000 customers worldwide meet higher expectations for enterprise IT. Quests Windows Management solutions simplify, automate and secure Active Directory, Exchange and Windows, as well as integrate Unix, Linux and Java into the managed environment. Quest Software can be found in offices around the globe and at www.quest.com.