OTTAWA, ON, Canada--June 13, 2007--Mitel® today announced that Technology Marketing Corporation´s (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named the Mitel Customer Interaction Solutions portfolio as the recipient of the 2007 IP Contact Center Technology Pioneer Award for its newly developed customer-profiling program.
The Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service.
"Not all customers are created equal and not all impact the bottom line in the same way," said Kevin Johnson, director of solutions marketing, Mitel. "That is why Mitel has added...
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