In a swift reversal, Duke University first accused and then exonerated students’ iPhones. A problem with Duke’s wireless network caused outages at the school, Duke officials said July 20—not Apple's new iPhone.

The retraction came only hours after Bill Cannon, a university technology spokesman, said an analysis of network traffic found that iPhones had flooded parts of the university’s wireless network with access requests, freezing parts of the system for 10 minutes at a time. This analysis turned out to be faulty, according to Duke’s most recent statement.

“A...

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