The world may change for people like George Graves, who takes his laptop computer to the Western Springs library, which has free broadband service. Graves' household is among an estimated 10 percent of residences in the Chicago market too far from the phone company's central offices to get DSL broadband.

"We get advertisements for $20 a month DSL, but when I call AT&T, they say it's not available. This has been going on for two years. It's exasperating," said Graves, who doesn't want cable television-based Internet.

An AT&T spokesman said network upgrades will bring DSL to Graves sometime in the future, but...

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