bigWebApps, a provider of web-based help desk and customer support solutions, promoted its easy-to-use help desk and asset management software, bigWebDesk, which helps build better communication between school districts and individual schools.

Within 24 to 48 hours, the company says, a school system can integrate a fully operational help desk to prevent interruptions to teachers’ lessons by technology issues, evaluate the workload of internal and contracted service staff, reduce response time on service requests by as much as 80 percent, and decrease on-site visits of technology service staff by 15 percent.

bigWebDesk also...

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