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eSN Special Report: Rating the E-rate

By Dennis Pierce
May 30th, 2008

With so much money at stake, and a byzantine application process, the E-rate is the source of nightmares for many participants. Yet, despite the program's complexity, three out of four applicants say the E-rate is meeting its goal of connecting schools and libraries to the internet, according to a comprehensive new survey--and many applicants say they couldn't do without it.


Conducted by eSchool News and E-rate consulting firm Funds For Learning LLC, the survey polled more than 700 E-rate applicants on a wide range of questions about the program.




View the full Special Report


Key highlights from the national E-rate

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  • eSN Special Report: Rating the E-rate

    By Dennis Pierce
    May 30th, 2008

    Bonnie Tollefson, director of the Levi County, Fla., Public Library System, knows the trials and tribulations of applying for federal E-rate discounts all too well.


    "My predecessor was filing at the deadline, and the system went down," Tollefson said. "When he checked again a week later, the application was in [the system] but not certified." The former Levi County library director tried certifying his application at that time--but because the program's filing window already had closed, the thousands of dollars in telecommunications discounts he had requested through the program were denied.


    Said Tollefson: "He was forced into retirement because of this very

    ...

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