Decision makers at Montgomery County Community College in Blue Bell, Pa., have 140 ways to evaluate school programs and campus policies.

That's because Celeste M. Schwartz, the college's vice president of information technology, and her department have trained Montgomery deans how to create more than 100 assessment reports--taking into account factors such as enrollment, gender, race, and GPA--that affect funding for existing programs and the campus's newest initiatives.

"They can drill down to the finest level of detail," said Schwartz, vice president of IT at the college since 2001. "We're always assessing ourselves and looking for ways to make things better, because all decision


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