As part of our 2008-09 School IT Survey, eSchool News and conducted a virtual focus group to learn more about the particular challenges of school IT support--and how district IT managers are coping with these challenges.

Participants were recruited from among respondents to our national survey, and they were chosen to reflect a variety of perspectives. They're all district-level technology directors at public school systems or regional service centers. Here are the panel members:

• Douglas Casey, Capitol Region Education Council, Conn.;

• Jan Hartmann, Colstrip Public Schools, Mont.;

• Gary Kohl, Ladysmith-Hawkins School District, Wis.;

• David Oakes, Gallup McKinley...

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