NEVADA, USA 01/09/2009 – easyDNA, an international and leading DNA testing company, has announced that it has recently opened an office in Romania to assist in servicing demand in this country and surrounding regions.
The company has experienced a relatively strong demand for paternity testing and other DNA tests directly through its website and as well as through local referral. This demand validated the investment to set up an office and be able to assist clients directly in their own language.
The regional office has been set up in Bucharest and clients can contact the office directly by telephone with customer service staff speaking both English and Romanian.
Once clients have obtained the information they require, and have decided to proceed with a DNA test, their DNA testing kit will be sent to them from the office in Bucharest by courier and received in just 1-2 days. The clients can then return the samples directly to the office again for ease and convenience.
Local staff have been highly trained on all aspects of the company’s DNA testing portfolio and are constantly backed up by technical and scientific assistance for more technical or complex questions.
Andrew Alexander, International Director of Sales and Marketing commented, “We have already seen a huge growth in sales after only a few weeks of this office being operational. It obviously reassures a client by having a local presence through which they can process their order. It also helps to speed up the whole testing process whilst retaining constant access to customer support.”
easyDNA specialize in the provision of reliable, accurate and confidential DNA Paternity Testing, DNA Relationship Testing and DNA Forensic Testing to both the private and public sector. easyDNA operates through a network of sixteen offices covering a wide geographic area. Our Laboratories are ISO 17025 and AABB accredited which guarantees the quality of our DNA tests. All testing is performed through state-of-the-art genetic identification systems using the highest levels of accuracy available. http://www.easy-dna.com