If internet service providers are going to become copyright police, then a recent case involving a Colorado woman suggests there's a need for better safeguards to prevent people from being wrongly accused and cut off from the web, CNET reports. All Cathi Paradiso knew for sure, as she learned that her web access was being shut off, was that she was losing her struggle to stay calm. To Paradiso, the customer-service representative from Qwest Communications could have been speaking Slovenian for all the sense it made. Her internet service was suspended... Hollywood studios accused her of copyright violations... she illegally...

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