•    Ease of use – Launching a notification can be done in seconds with three easy steps. On-call initiators can log in from anywhere with an internet-connected computer and choose from pre-built message templates and recipient groups to send critical communications immediately.

•    Target recipient groups – inEnterprise can send notifications to specific groups of people, organized by geographic zone or recipient type (faculty, staff, student, etc.) This enables Penn to geographically target members that may be near the incident.

•    Instant reporting of notification results – As soon as a notification is launched, inEnterprise provides real-time reporting of the notification in progress, including number of notifications sent, who’s received them and on what devices, and responses. Reports are archived for assessing and improving the notification process.

•    Recipients manage their own contact data – The MIR3 inConnect self-registration application is integrated into ISC’s data structure and front-end user interface to allow faculty, staff, and students to maintain their contact information securely.  This data is immediately updated in the UPennAlert recipient database, keeping the contact database current.

•    Instant conference calls to rapidly manage crises – The inEnterprise Call Bridge lets members of the Crisis Management Team instantly join a conference call by just pressing “1” on their phone keypads. There’s no separate phone number to call or login key to remember. All team members can be gathered immediately 24/7, wherever they may be, to rapidly respond to emerging crises.

The bottom line

The MIR3 notification and response system adds an additional layer of security to Penn’s public safety program providing its entire community with rapid, reliable, effective mass notification.

“One of the things that we work very hard on is making sure we communicate the value of the system. Parents have our promise that we’re going to do everything possible to keep their sons and daughters safe through our notification system,” Rush said.