Click here to download a PDF of the eSN Special Report on VoIP.

South Bay is such a small school district that hiring in-house technical staff to manage a phone system would be too costly, said Patty Valtenbergs, the district’s technology coordinator. With approximately 500 students, South Bay is a small school district in the mountains close to the Oregon border.

“The hosted [solution] looked great. I could manage some of the phones, but I didn’t have to worry about the circuits and router,” Valtenbergs said. With hosted VoIP, she can easily assign phone numbers and voice mail using an online interface.

“I wanted to keep it where anybody who has any ability or interest could actually be trained,” Valtenbergs said. “I didn’t want to get complicated.”


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