[caption id="attachment_97224" align="alignleft" width="150" caption="Before the one-on-one tutoring sessions begin, students are put through what program creator Jean Coppola calls "sensitivity training.""][/caption]

Thirty senior citizens squeezed around a long table designed for about 20, the crush made tighter by canes, walkers, and wheelchairs. As late arrivals wriggled between others in search of a seat, snippets of conversation floated from the chatty crowd.

"I don't have a computer. I don't have any of that Google stuff," one exasperated woman said. "Facebook? What's that?" another asked loudly, to no one in particular. "It's a program. It's...

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