• What mobile operating systems are supported?

Apple’s iOS and Google’s Android are pretty standard, but some products manage additional platforms, too, such as BlackBerry, Windows Mobile, or webOS. If you can afford it, consider a system that manages as wide a variety of platforms as possible, because this will give you the flexibility to add new devices or manage Bring Your Own Device initiatives.

• What advanced features does the software include?

Group management and provisioning, visibility of installed apps, and the ability to push out or block certain apps are standard features of MDM software, but what other features does the software offer? These can include browser control (the ability to disable features and allow or block certain sites on the mobile web browser), GPS location services, performance monitoring, and advanced security management (such as jailbreak detection or verifying a remote wipe).

• Does the company and its solution cater to schools?

Some MDM providers have a larger presence in the education space than others. Companies that market their products specifically to schools might be more likely to understand the unique needs of educators and how these differ from the corporate market.

See also:

Mobile Learning: Effective Anytime, Anywhere Education