A redesign of a school district’s information systems is always a challenge, but Winston-Salem/Forsyth County Schools (WSFCS) was further complicated by rapid growth, changing demographics and school choice. WSFCS is the fifth-largest system in North Carolina, with 80 schools and approximately 52,000 students and 8,000 teachers and administrators. The system gains about 500 students a year, so new schools are regularly being opened.

In a district with significant ethnic and socio-economic diversity, it is critical to have more than percentages and summaries of student achievement, but to know which students and teachers...

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