[Editor’s note: This is the fifth installment in Jennifer Abrams' ‘Personal Development’ column for eSchool News. In her columns, Abrams focuses on leadership skills for anyone working in a school or district. Read more about the column here.]  

Have you ever heard the question, “Can I give you some feedback?” Did you want to say “No” immediately? Did your fight-or-flight reflex go into hyper mode? If so, you are not alone. Framing feedback with that question starter has a neurologically negative impact.

In “SCARF: a brain-based model for collaborating with and influencing others," Dr. David’s Rock article in NeuroLeadership Journal, he states: “In...

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  • About the Author:

    Jennifer Abrams is an international education and communications consultant. She considers herself a voice coach, helping others learn how to best use their voices–be it collaborating on a team, presenting in front of an audience, coaching a colleague, or supervising an employee. Abrams’ books include Having Hard Conversations, The Multigenerational Workplace: Communicate, Collaborate, and Create Community, and Hard Conversations Unpacked: the Whos, the Whens, and the What Ifs. She has also created a Corwin Press e-course. Abrams writes a monthly newsletter/blog, Voice Lessons, at www.jenniferabrams.com. Follow her on Twitter @jenniferabrams.