2) Exceed load-bearing capacity
If not the basement, then where? Most school districts can’t afford to own or lease a building exclusively for a data center, so it becomes a question of how a dedicated space for all that hardware can be integrated into an active office building. If the best place for it happens to be anywhere but the first floor, the sheer weight of so much equipment has to be taken into consideration. At least one district we know about has hesitated to add anything new to its second-floor data center for fear of having the floor literally drop out from under it.

Why is this bad?
Imagine how it would feel to work directly below an overweight data center. No thanks.

3) Underestimate your students’ capacity for mischief
Digital literacy is great, as long as it doesn’t fall into the wrong hands. Technology leaders have seen firsthand the malicious side of “technology natives” in student populations. A school district’s biggest threat isn’t some highly trained hacker in Eastern Europe, it’s the bored high school junior looking to show off his dark web connections.

Why is this bad?
Distributed denial-of-service (DDoS) attacks that once required years of experience and deep coding knowledge can now be initiated by anyone with a little research prowess and a couple bucks to spare. One of the most fun ways to combat the threat of DDoS is the use of multiple internet service providers. Now, when a district identifies the early stages of a DDoS attack, technology staff can simply flip a switch and move all services over to the unaffected connection.

This kind of planning prevents downtime and leaves confused students wondering why they aren’t seeing any results from the time and money they’ve invested in their little side projects.

4) Skimp on power
Power outages are inevitable, but downtime simply can’t happen. Insufficient investment in or attention to backup power-solutions options can result in devastating loss of data and/or accessibility. One district chief technology officer we spoke to stressed the importance of performing regular checks on uninterruptible power supply (UPS) systems. Never assume that the fail-safes you’ve always had in place will be ready when you need them.

Why is this bad?
A data center without power is just an expensive storage closet. It can be tempting to settle for minimal investment or rely on the building’s generator, but most experts recommend a dedicated generator to supplement the UPS system and manage the data center’s cooling needs (which can rapidly deplete batteries).

5) Neglect the backup plan
In the words of one district technology leader, “You will be hit by ransomware at some point.”

5 biggest data center mistakes (and how to fix them)

It’s one thing to have a backup and recovery plan in a drawer somewhere. It’s another to have some who is accountable for the process, reviews it on a regular basis, and makes sure it aligns with your district’s specific needs. What number represents “acceptable” data loss for your organization? A day? Six hours? One hour? Worst-case scenario, how long can you afford to be without access to your most critical systems? Are backups running correctly and at the appropriate intervals? Someone in your districts needs to be able to answer these questions.

Why is this bad?
On the off chance that you are able to avoid the increasingly sophisticated threat of ransomware, chances are you’ll still experience the threat of data loss as a result of equipment failure, human error, or even environmental factors. When you consider the sheer volume of activity occurring in just a handful of your most-used systems (student information systems, learning management systems, ERP systems, etc.), the need for a reliable backup and recovery plan becomes apparent.

Champion good choices

It’s not easy to convey the importance of a well-built, well-maintained data center to a nontechnical crowd, but any of these five mistakes can lead to significant ramifications for the experience of your staff, students, and community.

If you need visuals to make your case, we’ve got you covered. Enjoy.

 

About the Author:

John Jennings is the digital media manager at Skyward and managing editor for the Advancing K12 blog. He is a champion of culture and sworn enemy of red tape. You can follow John on Twitter at @LeadWithCulture.