Powering Up IT in K-12 Districts: From Help Desks to Project Management

Moderated by Kevin Hogan, eSchool News, Content Director

In a recent market study, participants identified resource constraints as the top issue facing IT departments in K-12 settings. Watch this webinar to learn how IT leaders can improve service and project delivery in your school and district.

You will learn very specifically how to:

    • Improve Project Outcomes:
      According to a recent study, 41% of all projects are abandoned or need to be restarted. For project management, one size does not fit all, which makes choosing the right tool and methodology for the job among the keys to success.

 

    • Improve IT Response Time: 
      Using automation and workflow, K-12 districts can offer a single portal for all service requests that will be routed to the right place—every time.

 

  • Use a One District Approach:
    Many districts support separate systems for IT, Facilities, and Media Services. Imagine instead that you are operating on one platform for all services—even enabling requests to seamlessly flow between departments as needed.

This presentation will include findings from a 2018 K-12 pulse study as well as a case study featuring Denver Public Schools.

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