Devices with sensitive data may get lost or stolen; and the very endpoint agents that are critical for seeing and controlling the devices become broken. Employees also go off the corporate network for long stretches of time without the latest patches, updates and security files thus leaving them exposed to advanced threats. Critical software agents are also lost when firmware is flashed, the device is re-imaged, the hard-drive is replaced, or if the OS is reinstalled. All of these scenarios create “dark endpoints” which fracture visibility and open up unacceptable vulnerabilities to insider threats, malicious attacks or other risks affecting business operations.