What Innovations K-12 Schools Should “Keep” Post-Pandemic

k12 innovation

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The future of education is being determined right now, as schools continue to adapt to new models of virtual, hybrid, and in-person learning. Although a lot remains in flux, experts know that central to every model is our reliance on innovative technology.

Join us, July 28th at 2 pm est, for a webinar focused on how the disruption of the past year has opened up the possibility for real and radical change and what this means for administrators and educators alike. This exciting event will feature esteemed eSchool News journalist, Kevin Hogan, Zendesk VP of Customer Success Teresa Anania, and first-hand experience from two Zendesk customers.

Meet Your Speakers

Teresa Anania

Teresa Anania
Vice President of Global Customer Success and Renewals @Zendesk

Teresa Anania is Vice President of Global Customer Success and Renewals at Zendesk, where she is responsible for the management and development of the company’s global client base, including all customer segments from Enterprise to our smallest customers. Her remit is to ensure Zendesk’s customers are realizing maximum business value across the customer lifecycle and achieving their ROI goals which ensures their renewal and opportunity for expansion. Prior to Zendesk, Teresa was the Senior Director of Customer Success at Autodesk where she built ground-up the scale and tech-touch practice across all market segments. Teresa is passionate about developing personalized, outcome-driven experiences that advance customer adoption, retention, loyalty, and lifetime value.

Kimberly Smith

Kimberly Smith
Director of Communications and Public Relations @Alief Independent School District

Kimberly has more than 20 years of experience in marketing and public relations. As Director of Communications and Public Relations for Alief Independent School District, she is principally responsible for the strategic marketing and public relations of Alief ISD, a district of over 47,000 students in 45 campuses. Previous to working for Alief ISD, she spent 14 years as Director of Marketing and Publicity for the Texas Gulf Coast Small Business Development Center Network, the largest economic development program of the University of Houston System. Kimberly’s vast experience in strategic marketing has helped businesses, large and small; build brands across a variety of industries. She has produced award-winning campaigns on national and international accounts such as JC Penney, Basset Furniture Industries, HCA Healthcare and CHRISTUS Health. Kimberly is a member of the Texas Chapter of the National School Public Relations Association.


Michael Annab

Michael Annab
Director of Technology @Valley Christian Schools (San Jose)

Mike Annab joined Valley Christian Schools in 1997 working to support faculty and staff within the IT group. Since that time, he’s led automation and technology integration efforts that catapulted VCS’ reputation as one of the premier private schools in the Bay Area, specifically in the use of technology for learning as well as streamlining the business side of the organization. As Director of Technology, Mike is responsible for the overall function of VCS’ LAN/WAN, from the desktop to the Internet, and beyond, as well as the formation of productivity and customer-centric IT policies and procedures designed to maximize uptime and minimize education-crippling downtime. Most recently, Mike and his team led efforts to pivot from in-class instruction to a highly successful and often praised online learning strategy using dedicated hardware supporting online meeting and collaboration technology to connect teachers with students during the entirety of the pandemic.