[Editor’s note: This post is the third in a new column for eSchool News. In her column on ‘Personal Development’, eSchool News Columnist Jennifer Abrams focuses on tangible takeaways, tools and teachings that all those working in schools can use to develop their leadership. Read more about the column and browse future content here.]

“When you listen to someone, it’s the most profound act of human respect.” -William Ury

I remember when I began my work as a professional developer and coach. It was the first time in my daily work where students were not my immediate focus. My interactions on...

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About the Author:

Jennifer Abrams is an international education and communications consultant. She considers herself a “voice coach,” helping others learn how to best use their voices–be it collaborating on a team, presenting in front of an audience, coaching a colleague and supervising an employee. Jennifer’s publications include Having Hard ConversationsThe Multigenerational Workplace: Communicating, Collaborating & Creating Community and Hard Conversations Unpacked – the Whos, the Whens and the What Ifs. She has also created a Corwin Press e-course by the same name. Jennifer writes a monthly newsletter/blog, Voice Lessons, available for reading at and subscribing to on her website, www.jenniferabrams.com. Follow Jennifer on Twitter