[Editor’s note: This story, originally published on March 6th of this year, was our #9 most popular story of the year. Happy holidays, and thank you for tuning into our 2017 countdown!]
They say computers make life easier. I say they sometimes make our lives miserable.
During the past two years, I've visited Apple’s Genius Bar eight times. I've watched a student cry in front of her PC after she found a Word document she had worked on for days corrupted. I've witnessed someone spill coffee on my colleague's MacBook, and then felt enraged when he had to spend almost half its price to...
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