[Editor’s note: This story, originally published on March 6th of this year, was our #9 most popular story of the year. Happy holidays, and thank you for tuning into our 2017 countdown!]

They say computers make life easier. I say they sometimes make our lives miserable.

During the past two years, I've visited Apple’s Genius Bar eight times. I've watched a student cry in front of her PC after she found a Word document she had worked on for days corrupted. I've witnessed someone spill coffee on my colleague's MacBook, and then felt enraged when he had to spend almost half its price to...

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  • About the Author:

    Jessica Carrell is the co-founder at AnySoftwareTools http://www.anysoftwaretools.com/, a technology site about helping people solve everyday tech challenges with software solutions. She is an avid reader, life learner, and a lover of teaching and photography. She is recently keen on researching educational tech and how to leverage it to make classroom a better place for teaching and learning.