This year’s return to school stands in stark contrast to every school year that’s come before. The usual excitement that marks a new fall semester and the typical scenes of students gathered together in schoolyards, hallways and classrooms was mostly absent as 55 million students took to their seats from home.

With no precedent in modern history to guide administrators, schools and parents scrambled to adapt to teaching and learning within this new environment and adjustments continue.

Online learning presents many new obstacles. From a technology perspective, schools must develop ways to distribute devices to students, service those devices, educate families on how to use remote learning technologies, and adapt the in-person learning experience to a new online medium.

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To help schools meet these new requirements and make the best of a challenging situation, the school CIO’s role in education is rapidly evolving.

From working in a functional capacity in the ‘90s as schools really started to integrate technology into their organizations, to taking on a more advisory role in the early 2000s, today’s school CIO is now viewed as mission critical. This year, school CIOs will prove instrumental in laying the groundwork for the future of education, transforming the way students learn, teachers educate, and how administrators operate.

About the Author:

As VP of Vertical Solutions, Stephanie Ford focuses on growing and enhancing the direct touch aspect of Mitel’s business by collaborating with partners to ensure delivery of an exceptional customer experience. Ford also helps partners navigate new solutions and adapt to meeting the demands of digital transformation through a customer-centric approach. She additionally supports Mitel’s channel program team in executing program objectives aimed at growing Mitel’s market share.


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