McAfee promises some customers refunds after update fiasco
By staff and wire services reports
April 27th, 2010
McAfee on April 26 said it would reimburse "reasonable expenses" that were incurred after an incorrect malware alert last week caused computers running Windows XP Service Pack 3 to shut down and start on a continuous reboot cycle, PC Magazine reports. "If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses," McAfee said on its web site. "Steps to process your reimbursement request will be posted in the next few days." The company also said those whose computers were rendered inoperable or severely impaired as a result...
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