New resource emphasizes the critical importance of parent, community satisfaction; offers practical advice on creating a culture of exemplary customer service in K-12 schools


As part of its mission to help schools address persistent communication and community engagement challenges, K12 Insight has released the latest installment in its monthly School Leader’s Definitive Guide series.

The School Leader’s Definitive Guide to Quality Customer Service gives educators a set of practical steps to help them expand the lens of “success” beyond the classroom to student and family satisfaction.

At a time when the nation’s public schools are losing students to charter and other...

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Material from a press release was used in this report.