McAfee antivirus program freezes school computers

Computers in schools, companies, and hospitals around the world got stuck repeatedly rebooting themselves April 21 after an antivirus program identified a normal Windows file as a virus, reports the Associated Press. McAfee Inc. confirmed that a software update it posted at 9 a.m. Eastern time caused its antivirus program for enterprise customers to misidentify a harmless file. It has posted a replacement update for downloading. McAfee could not say how many computers were affected, but judging by online postings, the number was at least in the thousands and possibly in the hundreds of thousands. McAfee said it is investigating how the error happened “and will take measures” to prevent it from recurring, the company said in a statement. Peter Juvinall, systems administrator at Illinois State University in Normal, said that when the first computer started rebooting it quickly became evident that it was a major problem, affecting dozens of computers at the College of Business alone. “I originally thought it was a virus,” he said. When the tech support people concluded McAfee’s update was to blame, they stopped further downloads of the faulty software update and started shuttling from computer to computer to get the machines working again…

Click here for the full story

Sign up for our K-12 newsletter

Newsletter: Innovations in K12 Education
By submitting your information, you agree to our Terms & Conditions and Privacy Policy.

Want to share a great resource? Let us know at

eSchool News uses cookies to improve your experience. Visit our Privacy Policy for more information.