TAMPA, Fla., Apr. 29, 2022 – Pikmykid, the leading provider of school safety and dismissal solutions, today shares its success among schools nationwide, including its impressive Net Promoter Score (NPS), measuring customer experience and predicting business growth.
The Pikmykid platform has achieved an NPS score of 60, putting the platform in the same category of customer experience management as major brands including Starbucks, Netflix and Amazon, as well as Samsung, Intel and John Deere. Additionally, Pikmykid’s NPS score remains higher than mega-companies, such as Apple and Google.
The intent of NPS is to measure the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.…Read More